Product Information
Are Skin Monarch products suitable for professional use?
Are Skin Monarch products suitable for professional use?
Yes. Skin Monarch products are designed for beauty professionals working with permanent makeup, microblading, tattoo, brow and lash procedures. Always follow the product instructions and use products according to your professional training.
Can I use Skin Monarch products at home?
Can I use Skin Monarch products at home?
Some products may be suitable for personal aftercare or beauty routines, while others are intended for professional use only. Please read the product description carefully before use. If You are unsure, contact us before purchasing.
Do You sell permanent makeup and microblading products?
Do You sell permanent makeup and microblading products?
Yes. Our shop includes permanent makeup, microblading, eyebrow, aftercare and beauty-related products, including pigments, tools, machines, soaps, sprays and aftercare products.
How should I store my products?
How should I store my products?
Store products in a cool, dry place, away from direct sunlight and heat. Keep products tightly closed after use and always follow the storage instructions shown on the product packaging.
Ingredients and Safety
Are Your products safe to use on skin?
Are Your products safe to use on skin?
Our products are intended to be used according to their purpose and instructions. Before using any product, check the label, ingredients and usage recommendations. For sensitive skin, we recommend performing a patch test first.
Do Your products contain allergens?
Do Your products contain allergens?
Ingredients may vary depending on the product. Please check the ingredient list on the product packaging or product page before use. If You have known allergies, consult a specialist before using the product.
Are Your products suitable for sensitive skin?
Are Your products suitable for sensitive skin?
Some products may be suitable for sensitive skin, but individual reactions can vary. We recommend testing a small area first and discontinuing use if irritation occurs.
Can I use Your products during pregnancy?
Can I use Your products during pregnancy?
If You are pregnant or breastfeeding, please consult your doctor or qualified specialist before using cosmetic, tattoo, PMU or aftercare products.
Ordering and Payment
How can I place an order?
How can I place an order?
Choose the products You want, add them to Your cart and proceed to checkout. After completing Your order, You will receive order information by email.
Can I track my order?
Can I track my order?
Yes. Once Your parcel is shipped, we provide a tracking code. You can also use the “Order tracking” page on our website.
What should I do if I entered the wrong delivery information?
What should I do if I entered the wrong delivery information?
Please contact us as soon as possible after placing Your order. If the order has not yet been shipped, we will do our best to update the delivery details.
Can I change or cancel my order?
Can I change or cancel my order?
Please contact us as soon as possible. If the order has already been processed or shipped, changes may no longer be possible.
Shipping and Delivery
Do You offer international shipping?
Do You offer international shipping?
Yes. Goods purchased from skinmonarch.com can be delivered worldwide. Shipping prices depend on the delivery country, parcel size and chosen delivery method.
What delivery methods do You offer?
What delivery methods do You offer?
We offer shipping in Lithuania with DPD Courier, shipping to EU countries with DPD Courier, worldwide shipping with DHL or FedEx, and worldwide shipping with international post.
How long does delivery take?
How long does delivery take?
Delivery time depends on the selected method and destination. Lithuania delivery usually takes 1–3 working days, EU DPD delivery usually takes 4–7 working days, Latvia and Estonia delivery usually takes 2–3 working days, DHL and FedEx worldwide delivery usually takes 1–2 working days, and international post may take 7–25 working days depending on the country.
Will I receive a tracking number?
Will I receive a tracking number?
Yes. All parcels sent by registered priority mail receive a tracking code after shipment.
Courses and Professional Training
Do You offer online courses?
Do You offer online courses?
Yes. Skin Monarch offers an online training system with 22 topics and video material explaining procedure steps in different situations. Supervising trainers are also available for online consultations and Q&A sessions.
Who are the courses suitable for?
Who are the courses suitable for?
Our courses are suitable for beauty professionals and students who want to improve their skills in permanent makeup, microblading or related procedures.
Will I get support during the course?
Will I get support during the course?
Yes. The online training includes access to supervising trainer support for consultations and question-and-answer sessions.
Contact
How can I contact Skin Monarch?
How can I contact Skin Monarch?
You can contact us by phone at +37069039999 or through the contact form on our website. Our office is located at Olandų st. 19-1, Vilnius, LT-01100, Lithuania.
Where is Skin Monarch located?
Where is Skin Monarch located?
Skin Monarch head office is located at Olandų st. 19-1, Vilnius, LT-01100, Lithuania.
Can I contact You about courses and education?
Can I contact You about courses and education?
Yes. The contact page says customers can get in touch with questions about courses and education.
Where can I follow Skin Monarch online?
Where can I follow Skin Monarch online?
You can follow Skin Monarch on Instagram, Facebook, YouTube and X. The contact page lists Instagram as @skin_monarch_academy, Facebook as @SkinMonarchAcademy, YouTube as @skinmonarch4655, and X as @skinmonarch.
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Please get in touch with us for more queries